Privacy Policy
XpiderWEB AI: Predictive Maintenance AI for Industry
Last Updated: February 8, 2026
1. IntroductionXtra Sensing Ltd.
("Company", "we", "us", or "our") respects your privacy and is committed to protecting the personal data of our website visitors, clients, and partners.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://xtrasensing.ai/ (the "Site").
2. Collection of Personal Data
We may collect and process the following types of information:
A. Information You Provide Directly
We collect personal data that you voluntarily provide to us when you fill out forms on the Site (such as "Contact Us" or "Request a Demo"). This may include:
- Name
- Job Title and Company Name
- Email Address
- Phone Number
- The content of your inquiry or message
B. Information Collected Automatically
When you access the Site, our servers (and our third-party service providers, such as Webflow and Google Analytics) may automatically record certain details, including:
- Log Data: Internet Protocol (IP) address, browser type, operating system, and referring URLs.
- Usage Data: Pages viewed, time spent on pages, and clickstream data.
- Cookies: Please refer to our Cookie Policy for detailed information on how we use tracking technologies.
3. Purpose of Use
We use the collected data for the following purposes:
- Communication: To respond to your inquiries, schedule demos, or provide information about our predictive maintenance and AIoT solutions.
- Service Improvement: To analyze how users interact with our Site so we can improve its design and functionality.
- Marketing: To send you newsletters or updates about our products (only if you have opted in to receive such communications). You may opt out at any time.
- Security: To detect and prevent fraud, abuse, or security risks.
4. Disclosure of Personal Data
We do not sell, trade, or rent your personal data to third parties. However, we may share data in the following circumstances:
- Service Providers: We may share information with trusted third-party vendors who assist us in operating our website and conducting our business (e.g., Webflow for hosting, Google for analytics). These parties are contractually obligated to keep your information confidential.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency in Hong Kong).
- Business Transfers: If Xtra Sensing Ltd. is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
5. International Data Transfers
Xtra Sensing Ltd. is based in Hong Kong. However, our website is hosted on Webflow, which utilizes servers primarily located in the United States.By using our Site and providing us with your information, you acknowledge and consent to the transfer of your data to servers located outside of Hong Kong, where data protection laws may differ.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We will retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected (such as answering your query) or as required by applicable laws and regulations.
8. Your Rights (Under Hong Kong PDPO)
Under the Personal Data (Privacy) Ordinance of Hong Kong, you have the right to:
- Check: Verify whether we hold personal data about you.
- Access: Request access to such data.
- Correct: Require us to correct any data relating to you that is inaccurate.
To exercise these rights, please contact our Data Protection Officer using the details provided below. We may charge a reasonable fee for processing any data access request.
9. Third-Party Links
Our Site may contain links to third-party websites (e.g., partners in the energy or manufacturing sectors). We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Xtra Sensing Ltd. Suite 1603, 16/F, Chinachem Johnston Plaza178-186 Johnston Rd, Wan ChaiHong Kong
Email: info@xtrasensing.com
Phone: (+852) 2550 2330