Last Updated: February 8, 2026

1. Introduction Welcome to the website of Xtra Sensing Ltd. ("Company", "we", "us", or "our"). These Terms of Use ("Terms") govern your access to and use of our website located at https://xtrasensing.ai/ and any related domains (collectively, the "Site").

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

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2. Nature of the Site ‍

This Site provides information regarding our AI-powered predictive maintenance software, AIoT solutions, and related services (including "Plug&Sense", "CloudDash", "Xpiderweb AI", and "Machine Health Consulting").

Important Note on Services: The content on this Site is for general informational purposes only. The actual provision of our software, hardware, and analysis services is governed by separate commercial agreements (e.g., SaaS Agreements, Master Services Agreements) executed between Xtra Sensing Ltd. and its clients. In the event of a conflict between these Terms and a separate commercial agreement, the terms of the commercial agreement shall control regarding the use of the specific product or service.

3. Use of the Site

‍You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site.

Prohibited Conduct:

• You may not use the Site to transmit any data that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, or any other harmful programs.
• You may not attempt to gain unauthorized access to the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
• You may not use any automated systems (robots, spiders, scrapers) to access the Site for any purpose without our express written permission.
• You may not reverse engineer, decompile, or disassemble any portion of the Site or the proprietary technology described therein (including our AI models and edge-processing logic).

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4. Intellectual Property Rights

‍The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Xtra Sensing Ltd., its licensors, or other providers of such material and are protected by Hong Kong and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Trademarks:The names "Xtra Sensing," "Plug&Sense," "CloudDash," "Xpiderweb AI," and all related names, logos, product and service names, designs, and slogans are trademarks of Xtra Sensing Ltd. or its affiliates. You must not use such marks without the prior written permission of the Company.

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5. Accuracy of Information & Reliance

‍The information presented on or through the Site is made available solely for general information purposes.

• No Professional Advice: While we specialize in machine health and predictive maintenance, the content on this publicly accessible Site does not constitute professional engineering or safety advice. You should not rely solely on the general information provided here for critical safety or operational decisions without consulting our specialists directly.
• Forward-Looking Statements: The Site may describe future functionality or projected performance of our AI models. These are subject to change and depend on specific use cases.

We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.

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6. Third-Party Links

‍The Site may contain links to other sites and resources provided by third parties (e.g., partners in Energy, Utilities, or Manufacturing sectors). These links are provided for your convenience only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

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7. Disclaimer of Warranties

‍YOUR USE OF THE SITE IS AT YOUR OWN RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. XTRA SENSING LTD. DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

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8. Limitation of Liability

‍TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL XTRA SENSING LTD., ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

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9. Indemnification

‍You agree to defend, indemnify, and hold harmless Xtra Sensing Ltd. and its affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.

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10. Governing Law and Jurisdiction

‍These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the courts of Hong Kong.

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11. Changes to the Terms of Use

‍We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.

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12. Contact Information

‍This Site is operated by Xtra Sensing Ltd.

Address: Suite 1603, 16/F, Chinachem Johnston Plaza178-186 Johnston Rd, Wan ChaiHong Kong

Contact: Email: info@xtrasensing.comPhone: (+852) 2550 2330